Reviews | Google and Facebook | Sport Clips Plano

5

Justin G. | December 23, 2020
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" In and out quickly and thats all I want."

In and out quickly and thats all I want.

5

Chris C. | December 13, 2020
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Google

" I went in expecting a typical experience, but I have to admit I was really impressed with the level"

I went in expecting a typical experience, but I have to admit I was really impressed with the level of effort and attention to detail I got from Militza throughout the haircut.. A+, highly recommended and no complaints.

5

Stephen K. | November 22, 2020
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" Suzanne is the best. Period. She had cut my hair for several years at another Sport Clips location,"

Suzanne is the best. Period. She had cut my hair for several years at another Sport Clips location, then left for this shop. It took me a while, but I finally found her. Attention to detail, always remembers what I like, and very professional. I have ALWAYS been very pleased with Suzanne's work, and will continue to chase her down, wherever she may be. Even on busy days, I don't mind waiting; she's definitely worth the wait.

5

Don M. | October 16, 2020
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Google

" They did a good job for my son again today"

They did a good job for my son again today

5

Eddie Z. | October 6, 2020
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Google

" You often come here for a haircut, the only girl."

You often come here for a haircut, the only girl.

1

Victoria R. | September 21, 2020
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Google

" I went to get my sons haircut at Sports clips On Friday (which is where I go everytime he needs his"

I went to get my sons haircut at Sports clips On Friday (which is where I go everytime he needs his hair done) I asked for the same hair cut I?ve asked for a million times before. The stylist was not welcoming almost as if she was put off by having to do my sons hair. I thought she understood what I was asking for but she didn?t say anything after I told her and went straight into cutting his hair. Her phone kept going off the entire time she was cutting his hair and even looked over a few times to look at the text and also had to deny a call coming in. The phone wasn?t even on silent. His hair was so uneven and not faded at all. He looked like he had a bowl cut. She looked like she tried to do an edge up on the right corner of his hair line ( which I didn?t ask her for) but even if I had it was awful there were still hair where there shouldn?t have been if she was doing an edge up and some longer then others. ( I have pictures of that). My husband was so up set that he asked me to go back and get it fixed. I had to watch how I talked about his hair in front of my son to not make him feel bad on how awful of a cut she did. I finally went back to the same location (I felt embarrassed that I even had to go get it fixed) on Monday. They got him in quickly and when I was explaining what I had originally asked for she told me that the stylist had done what I asked for. She argued with me and stood up for the stylist. I told her if the stylist had done what I?d asked for correctly my son wouldn?t have had such uneven hair and have a straight line with other hair longer on his forehead and his hair faded on the sides. (I do have pictures of before and after it was fixed halfway). I shouldn?t have had to come back and get my sons hair fixed but for her to argue with me and tell me I was wrong to the point she made me cry. I felt so uncomfortable and this all happened in front of my son. She ended up cutting a lot more hair off and evened up the back. She however said she couldn?t fix his hair line and said the only way she could fix it was if she went short on the sides. They already cut more than I wanted off in the first place. She told me that I would just have to deal with his uneven edge up and till more grew out to get it fixed. I will mostly definitely not be coming back to this location ever.

1

Josh R. | September 20, 2020
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" ****DO NOT USE*** Stylist was asked for a high fade for my son leaving the top long, stylist gave h"

****DO NOT USE*** Stylist was asked for a high fade for my son leaving the top long, stylist gave him a bowl cut. My wife went back in to try and get it fixed so Liz the "manager" and the stylist told her she didn't know what she was talking about and continued to berate her until she cried. After finally getting them to stand behind their work they just decided to cut all of his hair off. I called in to complain and again instead of any sort of resonable explanation Liz tells me I'm wrong and hangs up on me twice. The lack of professionalism and customer service at this location is unbelievable. I feel bad for the franchise owner Matt that he allows this sort of behavior to drive away long time customers. The actions of employees are a representation of the business itself, this location has lost all Sports Clips 3 life long customers due to incompetent employees.

1

Niccolo F. | September 1, 2020
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" 3 tries - I have visited this location three times and with each they've lost a star. Today had to "

3 tries - I have visited this location three times and with each they've lost a star. Today had to be the worst yet. The first two times were likely newer stylists but today I doubt Cynthia was. The rudeness and lack of customer service was surprising. While walking in I was made to feel like I was inconveniencing her by requesting a cut during their 0min wait window. We proceeded to the chair, I explained what I wanted and she went at it with the clippers rather carelessly. And whenever I asked for adjustments she seemed annoyed. At this point I just wanted to get out. I wanted to upgrade to an MVP but I was done. I am now going to a different Sports Clip to have my hair fixed and will not be ever returning to this one. This goes down as the worst haircut experience I've ever had with Sports Clips.

5

alangohlke | August 30, 2020
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Google

" Been going here for a few years. Hair cutters Lizbeth and Suzanne are the greatest. Very personable"

Been going here for a few years. Hair cutters Lizbeth and Suzanne are the greatest. Very personable and give a great cut.

5

Scott W. | August 24, 2020
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Third Party Reviews Reviews For Sport Clips Haircuts of Plano

Justin G. | December 23, 2020 Google Google Google

Chris C. | December 13, 2020 Google Google Google

Stephen K. | November 22, 2020 Google Google Google

Don M. | October 16, 2020 Google Google Google

Eddie Z. | October 6, 2020 Google Google Google

Victoria R. | September 21, 2020 Google Google Google

Josh R. | September 20, 2020 Google Google Google

Niccolo F. | September 1, 2020 Google Google Google

alangohlke | August 30, 2020 Google Google Google

Scott W. | August 24, 2020 Google Google Google

Justin G. | December 23, 2020
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Chris C. | December 13, 2020
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Stephen K. | November 22, 2020
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Don M. | October 16, 2020
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Eddie Z. | October 6, 2020
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Victoria R. | September 21, 2020
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Josh R. | September 20, 2020
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Niccolo F. | September 1, 2020
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alangohlke | August 30, 2020
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Scott W. | August 24, 2020
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